Privacy Policy

MINWEXRY ("we", "us") respects your privacy. This policy explains what information we collect through this website, how we use it and what choices you have.

1. Information we collect

• Information you submit: when you use our contact, payment verification or donation forms, we receive details such as your name, email address, mobile number, selected service, transaction ID, coupon code, amount and any message you write.
• Messages: if you contact us by email, WhatsApp or Instagram, we receive the information you send.
• Technical data: our hosting provider may keep standard server logs, such as IP address, browser type and pages requested, for security and reliability.

2. How we use your information

• To reply to your enquiries and provide quotes.
• To verify payments and donations and confirm your order by email or WhatsApp.
• To deliver, support and improve our services.
• To prevent fraud and spam, and to meet legal obligations.

We do not sell your personal information.

3. Payments

We do not collect or store your bank or card details. Payments are made through your own payment app. We only receive the details you enter in our forms, such as the transaction ID.

4. Who processes your data

Our website is hosted on Netlify, which processes form submissions on our behalf. Messaging happens on third-party platforms such as WhatsApp and Instagram, which have their own privacy policies. We only share information with providers needed to operate our services or where the law requires it.

5. Cookies and local storage

This website does not use advertising or tracking cookies. It uses a service worker to cache pages so the site loads faster and works offline. You can clear this cache in your browser settings at any time. If we add analytics in the future, we will update this policy.

6. How long we keep data

We keep form submissions and payment records only as long as needed to provide our services, handle disputes and meet legal or accounting requirements, then delete or anonymise them.

7. Security

We use reasonable measures to protect your information, including HTTPS and limited access. No online service is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Email us and we will respond within a reasonable time, subject to any legal duties to keep certain records.

9. Children

Our services are intended for adults and businesses. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.

11. Contact

For privacy questions, email info@minwexry.in.